Frequently asked questions:
I ordered a product(s), when will my package arrive?
There is a delivery time of 1-4 weeks.
What method is used for shipping?
Or domestic shipping such as USPS.
How do I get in touch with customer support?
By using the form on the "Support" page.
I contacted customer support, when can I expect a response?
Within 72 hours.
Do you offer returns?
Please see our returns policy here.
I have not received my order confirmation, what should I do?
You can contact customer support on the support page.
Do I need to set up an account to place an order?
No, but you get a discount if you do.
Can I change my order or order details once I have placed an order?
Not at the moment.
I have forgotten my password, what should I do?
Request a password reset on the login page.